Case studies
Before and after stories for real automation rollouts.
Each case study explains the operating state before, the automated state after, the architecture, ROI, timeline, and technologies.
Northstar CRMNext.js
How a B2B SaaS team automated inbound qualification
A lean sales team used ProcessForge to research accounts, score intent, and create CRM-ready opportunity briefs.
- Outcome
- 19 hours saved weekly and 22% faster first touch
19 hours saved weekly and 22% faster first touch
Atlas KitchensFastAPI
Invoice processing automation for a multi-location operator
Finance leaders automated vendor invoice extraction, PO matching, and exception routing across 14 locations.
- Outcome
- 68% lower invoice handling cost
68% lower invoice handling cost
Kestrel ComponentsOpenAI
RAG knowledge assistant for manufacturing operations
Plant teams made SOPs, quality procedures, and maintenance history searchable through grounded answers.
- Outcome
- 31% faster exception resolution
31% faster exception resolution
Luma GoodsZendesk
Support automation for a high-volume ecommerce brand
Support leaders automated ticket classification, reply drafts, macro updates, and returns insights.
- Outcome
- 54% faster first response
54% faster first response